EFFECTIVE COMMUNICATION DURING DISASTERS

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ABOUT THE BOOK

This title includes a number of Open Access chapters.

In today’s world, there are new opportunities for disaster communications through modern technology and social media. Social network applications such as Facebook, Twitter, and Instagram can connect friends, family, first responders, and those providing relief and assistance. However, social media and other modern communication tools have their limitations. They can be affected by disaster situations where there are power outages or interrupted cellular service. The research contained in this valuable compendium offers much-needed information for emergency responders, utility companies, relief organizations, and governments as they invest in infrastructure to support post-disaster communications.

In order to make use of modern communication methods, as well as fully utilize more traditional communication networks, it is imperative that we understand how people actually communicate in the wake of a disaster situation and how various communication strategies can best be utilized. Communication during and immediately after a disaster situation is a vital component of response and recovery. Effective communication connects first responders, support systems, and family members with the communities and individuals immersed in the disaster. Reliable communication also plays a key role in a community’s resilience.

 TABLE OF CONTENTS

Introduction
Part I: Overview of Communication Challenges and Best-Practice Analyses
1. Preparing for Effective Communications During Disasters: Lessons from a World Health Organization Quality Improvement Project
Laura N. Medford-Davis and G. Bobby Kapur
2. Information Dissemination Analysis of Different Media towards the Application for Disaster Pre-Warning
Nan Zhang, Hong Huang, Boni Su, Jinlong Zhao, and Bo Zhang
3. The Effectiveness of Disaster Risk Communication: A Systematic Review of Intervention Studies
Declan T Bradley, Marie McFarland, and Mike Clarke
4. Near-Real-Time Analysis of Publicly Communicated Disaster Response Information
Trevor Girard, Friedemann Wenzel, Bijan Khazai, Tina Kunz-Plapp, James E. Daniell, and Susan A. Brink

Part II: The Internet and Social Media
5. The Future of Social Media Use During Emergencies in Australia: Insights from the 2014 Australian and New Zealand Disaster and Emergency Management Conference Social Media Workshop
Olga Anikeeva, Malinda Steenkamp, and Paul Arbon
6. Resilient Disaster Network Based on Software Defined Cognitive Wireless Network Technology
Goshi Sato, Noriki Uchida, and Yoshitaka Shibata
7. Web 2.0 and Internet Social Networking: A New Tool for Disaster Management? Lessons from Taiwan
Cheng-Min Huang, Edward Chan, and Adnan A. Hyder

Part III: Mobile Phones and Other Technology
8. Global Health and Natural Disaster Alerts: Preparing Mobile Phones to Endure the Unthinkable
Wladimir J. Alonso, Cynthia Schuck-Paim, and Ghassem R. Asrar
9. What It Takes to Get Passed On: Message Content, Style, and Structure as Predictors of Retransmission in the Boston Marathon Bombing Response
Jeannette Sutton, C. Ben Gibson, Emma S. Spiro, Cedar League, Sean M. Fitzhugh, and Carter T. Butts

Part IV: Understanding the Challenges to Effective Communication
10. Leveraging Public Health Nurses for Disaster Risk Communication in Fukushima City: A Qualitative Analysis of Nurses’ Written Records of Parenting Counseling and Peer Discussions
Aya Goto, Rima E. Rudd, Alden .Y Lai, Kazuki Yoshida, Yuu Suzuki, Donald D. Halstead, Hiromi Yoshida-Komiya, and Michael R. Reich
11. Communication, Perception, and Behaviour During a Natural Disaster Involving a “Do Not Drink” and a Subsequent “Boil Water” Notice: A Postal Questionnaire Study
Gabriella Rundblad, Olivia Knapton, and Paul R. Hunter
Index

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